Terms of service
Terms of Service
Last Updated: January 5, 2025
Overview
Welcome to Rose & Reed.
Throughout this website, the terms "Rose & Reed", "we", "us", and "our" refer to Rose & Reed. By accessing our website, browsing our collections, or purchasing products from us, you agree to be bound by these Terms of Service, along with any policies referenced herein, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.
Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you should not access or use our website or services.
Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services to customers worldwide.
1. Eligibility
By using this website, you confirm that:
- You are at least the age of majority in your jurisdiction.
- You have the legal capacity to enter into binding agreements.
- Any information provided to us is accurate and complete.
You may not use our products or services for any unlawful or unauthorized purpose.
2. General Conditions
We reserve the right to refuse service to anyone at any time for any reason permitted by law.
You agree not to:
- Copy, reproduce, distribute, or exploit any portion of our website without written permission.
- Interfere with the operation or security of the website.
- Use our services in any manner that violates applicable laws or regulations.
Payment information submitted through our website is processed using secure encrypted technology.
3. Product Information & Availability
We strive to ensure all product descriptions, images, pricing, and availability information are accurate.
However:
- Product colors may vary depending on individual screen settings.
- Availability is subject to change without notice.
- We reserve the right to discontinue products at any time.
- We may limit product quantities or sales where necessary.
We do not guarantee that product descriptions, pricing information, or other content on the website will always be error-free.
4. Pricing & Modifications
All prices displayed on our website are subject to change without prior notice.
Rose & Reed reserves the right to modify, suspend, or discontinue any product, service, feature, or portion of the website at any time without liability.
5. Orders & Billing Information
We reserve the right to refuse, limit, or cancel any order at our sole discretion.
This may include orders that appear to be:
- Fraudulent
- Unauthorized
- Placed for resale purposes
- In violation of these Terms
You agree to provide current, complete, and accurate billing, shipping, and payment information for all purchases.
For details regarding returns and refunds, please refer to our Return & Refund Policy.
6. Third-Party Services & Tools
Our website may provide access to third-party applications, services, or tools.
These services are provided "as is" and "as available." Rose & Reed does not control and is not responsible for the operation, accuracy, or reliability of third-party services.
Your use of such services is entirely at your own risk.
7. Third-Party Links
Our website may contain links to external websites operated by third parties.
Rose & Reed is not responsible for the content, policies, products, services, or practices of any third-party website.
We encourage you to review the applicable terms and privacy policies before engaging with any third-party services.
8. Customer Reviews & User Content
If you submit reviews, comments, suggestions, photographs, feedback, or other content, you grant Rose & Reed a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and display such content for business and marketing purposes.
You agree that any content submitted:
- Is truthful and accurate
- Does not infringe on intellectual property rights
- Is not defamatory, offensive, unlawful, or misleading
We reserve the right to remove content at our discretion.
9. Privacy
Your submission of personal information through our website is governed by our Privacy Policy.
Please review our Privacy Policy for information regarding how we collect, use, and protect your personal information.
10. Errors & Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to:
- Product descriptions
- Pricing
- Promotions
- Shipping information
- Product availability
We reserve the right to correct any errors and update information at any time without prior notice, including after an order has been submitted.
11. Prohibited Uses
You may not use our website:
- For any unlawful purpose
- To violate any applicable laws or regulations
- To infringe intellectual property rights
- To transmit malicious software or harmful code
- To collect personal information of others without authorization
- To engage in fraudulent, abusive, harassing, or harmful conduct
Violation of these Terms may result in immediate termination of access to our website and services.
12. Disclaimer of Warranties
Our website, products, and services are provided on an "as is" and "as available" basis.
To the fullest extent permitted by law, Rose & Reed makes no guarantees regarding:
- Uninterrupted website access
- Error-free operation
- Accuracy or completeness of content
- Suitability of products for specific purposes
13. Limitation of Liability
To the fullest extent permitted by law, Rose & Reed shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Use of our website
- Purchase or use of products
- Delays, interruptions, or technical issues
- Errors or omissions in website content
Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.
14. Indemnification
You agree to indemnify and hold harmless Rose & Reed, its affiliates, officers, directors, employees, agents, and service providers from any claims, liabilities, damages, losses, or expenses arising from:
- Your breach of these Terms
- Your violation of applicable laws
- Your misuse of the website or services
15. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.
16. Termination
These Terms remain effective until terminated by either you or Rose & Reed.
We reserve the right to suspend or terminate access to our website or services if we believe these Terms have been violated.
17. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Kingdom, without regard to conflict of law principles.
18. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time.
Any changes will become effective immediately upon posting on this page. Continued use of our website following any updates constitutes acceptance of those changes.
19. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Rose & Reed
Email: care@rosenreed.com
We appreciate your trust in Rose & Reed and thank you for choosing us.